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Check out the following klec certified courses
These courese are certified by KLEC to qualify as continuing education credits for Kentucky 911 professionals.
De-escalation Skills for the Telecommunicator (8 hours)
Presented by James Hampton (DOCJT)
Constructive vs. Destructive Feedback (2 hours)
Presented by Dacia Wood (KSP)
Delegation & Time Management for 911 Leaders (2 hours)
Presented by Dacia Wood (KSP)
Voice Under Pressure (8 hours – pending KLEC approval)
Presented by Dacia Wood (KSP)
The Hidden Cost of Heroism: PTSD and Suicide Prevention for Responders (1.5 hours)
Presented by Jason Long (Level Up 911)
Effective Strategies for Dealing with Workplace Conflict (1.5 hours)
Presented by Jason Long (Level Up 911)
The Psychology of Domestic Violence and the Role of the Telecommunicator (1.5 hours)
Presented by Jason Long (Level Up 911)
Discovering the Power of Your Voice (4 hours)
Presented by Katie Hamilton (Level Up 911)
Unlocking Effective Discipline: Mastering Documentation (4 hours)
Presented by Katie Hamilton (Level Up 911)
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